Applications such as the ones for automatic backups, bank integration, budgeting and password management allow us to save time and better manage our lives. The same goes for quality management. Here are three key systems that allow us to streamline the process of quality as well as the collection of data.
- Quality Management System (QMS)
This type of enterprise-level solution will provide you with a seamless working environment through various integrated tools that will significantly reduce your administrative overhead and IT footprint. Some of the integrated tools include ones for Document Control, Adverse Event management, Employee Training, Risk Management and Supplier Management.
- Customer Relationship Management (CRM)
You can integrate your customer data into your QMS to emphasize the need to improve customer satisfaction. An integrated QMS will allow you to collect the data from your CRM as well as automate and track the process associated to customer issues due to product quality.
- Human Resources
Employee Training is a critical part of the quality management process. You will easily be able to track which of your employees require a certain training. You’ll also be able to track post-training assessments to ensure the effectiveness of the training.